Privacy Policy
Welcome to the Privacy Policy of WiMedia Marketing, operated by WiMedia at https://marketing.wimedia.biz.id. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us. By accessing or using our site, you agree to the practices described herein. Last updated: March 15, 2025.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, phone number, company name, and message content when you fill out forms (e.g., contact, demo, or newsletter sign-up forms). We may also collect non-personal data automatically, including IP address, browser type, device information, and pages visited, via cookies and analytics tools.
How We Use Your Information
We use collected information to: respond to your inquiries; deliver requested services or content; improve our website functionality and user experience; send marketing communications (with your consent); conduct internal analytics and reporting; and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.
Information Sharing and Disclosure
We may share your information only with trusted service providers who assist us in operating our website or delivering services (e.g., hosting, email delivery, analytics), provided they agree to maintain confidentiality and data security. We may also disclose information if required by law, to protect our rights or safety, or in connection with a corporate transaction such as a merger or acquisition.
Data Security
We implement industry-standard technical and organizational measures—including encryption, secure socket layer (SSL) technology, access controls, and regular security assessments—to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Your Rights and Choices
You may: request access to or correction of your personal data; withdraw consent to marketing communications (via unsubscribe links or by emailing support@wimedia.biz.id); request data portability or erasure where applicable; and lodge a complaint with a supervisory authority. We will respond to verified requests within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance site performance, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
International Data Transfers
Personal data may be transferred to and processed in countries outside your residence, including Indonesia and other jurisdictions where our service providers operate. We ensure appropriate safeguards, such as standard contractual clauses, are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at support@wimedia.biz.id or via our Contact Us page. You may also write to: WiMedia Marketing, Jakarta, Indonesia.